Support


Help & Setup

SSL Certificates

Click on any of the questions below to view your answers.

How To

Creating a CSR File
Installing an SSL Certificate
Display Secure Site Seal Logo

Sales Questions

What does the warranty actually mean?

General Questions

I have made a mistake in my application.
Why do you ask for documentation when I apply for a Certificate?
Do I need to install all the Certificates that I received?
Why does the website say the SSL Certificate is 'Untrusted'?
Browsers are saying that something is Not Trusted.
The CSR cannot be decoded or is invalid.
I get error: 'This page must be viewed over a secure channel'. why?
How to change the ownership of my account?

SSL Validation

How do I send you my documentation?
What type of documents do I need for validation?
How do I change details like the company name etc in my Certificate?
How do I get an update on the status of my SSL order?

SSL Renewal

What do I need to renew an SSL Certificate?
Can I use my old CSR?
Can I just extend the renewal dates on my old Certificate?